Sussex by the Season ®

Terms and Conditions

Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, we are required under law to provide certain information for you the consumer.

Description of goods: 

Webbes Restaurant Vouchers.

Restaurant Vouchers are redeemable at three of our restaurants, Webbes at the Fish Café, Rye. Wild Mushroom, Westfield. Webbes Rockanore, Hastings.

They cannot be used at any of our cookery schools.

Webbes Cookery School Rye vouchers only be used at Webbes Cookery School, Rye.

Webbes Source to Sauce Cookery School vouchers may only be used at the Webbes

Rock-a-Nore Hastings venue.

 

All vouchers are valid for a period of two years from the date of issue. Expiry date will be written on the voucher when issued, or the recorded purchase date used.

The customer must ensure that the vouchers are redeemed within this period of time.

After two years the vouchers are deemed invalid.

We accept all major credit and debit cards except for Amex and Diners.

Amounts unspent on vouchers when redeeming, are only available as a further voucher, no cash change is available

Restaurant Vouchers.

The purchaser will decide the total value of the voucher required.

Vouchers bought online must be payed by card using our secure payment method supplied by Worldpay. We accept all major credit and debit cards except for Amex and Diners.

Amounts unspent on vouchers when redeeming, are only available as a further voucher, no cash change is available

Cookery school voucher

Cookery School Vouchers are only sold in the denominations of the current price of a cookery school class. No change or refund, or cash value is available.

 

Once a cookery class is booked, this is non-transferrable and non-refundable in the event of cancellation within two weeks of the date of the class.

Cancellation and Refund Policy

E Vouchers and postal vouchers are Non-returnable and non-refundable, after the statutory 14 day cooling off period. If the voucher has been redeemed in this period then no refund is available. If a cookery class has been booked within the 14 days, no refund is available as the use of the voucher has commenced.

The purchaser has a right to cancel the transactions within 14 days. Your right to cancel an order for goods made at a distance starts when you receive the goods and lasts for 14 days. This can be done only via arrangements with the Directors in this instance the original voucher will need to be returned to Webbes Restaurants, Woodgate House, Westfield Lane, Westfield, TN35 4SB.

Any postage costs for the return of the voucher will have to be paid for by the purchaser.

 

Postal Vouchers

If the puchaser wishes to have a voucher posted to an address, then this service is only available by telephoning direct, and an additional £1.00 must be added to the amount to cover postage and administration costs.

 

Information about the Seller

Webbes Restaurants is acting on behalf of…

Fishsteak Ltd t/a Webbes Rock-a-Nore, Hastings, East Sussex.

WM Restaurants Ltd t/a Webbes at the Fish Café Rye, East Sussex.

The Wild Mushroom Restaurant, Westfield, East Sussex.

Fishart LLP t/a Webbes at Jerwood, Hastings, East Sussex.

Paul Webbe t/a Webbes Cookery School, Rye, East Sussex.

 

Directors: Paul and Rebecca Webbe.

Head Office: Webbes Restaurants, Woodgate House, Westfield Lane, Westfield, TN35 4SB. 01414 751137. Email:info@wildmushroom.co.uk

Registered Office: 30-34 North Street, Hailsham, East Sussex BN27 1DW